Privacy Policy

Your security is our highest priority. For this reason, data such as credit card numbers, bank codes, account numbers, names and addresses are transmitted via a secure SSL connection when paying by credit card. This prevents unauthorised persons from reading the data you enter while it is being transmitted over the Internet. In order to provide additional security in the voucher shop, we also apply a range of further security measures.

Your information is processed by us with the support of automated systems. In this context, advertising information such as monthly top offers and news will be sent exclusively by Hotel Höflehner. You may, of course, exercise your right to object at any time. This data will not be disclosed to third parties.

All access to club.hoeflehner.com is logged and stored in the log files of the web servers used. The log files only contain information that your Internet browser automatically transmits to the server. This includes, in particular: IP address, time of the server request, operating system, browser type/version, name of your Internet service provider, the website from which you accessed our website, and the pages you visit on club.hoeflehner.com or on other websites operated by Natur- und Wellnesshotel Höflehner GmbH. This information does not allow any conclusions to be drawn about your identity.

The storage of this data serves statistical purposes only. Please also refer to the information on Google Analytics further below on this page.

Additional personal data is only collected if you provide such information voluntarily, for example in emails, enquiries or during registration. Where you have provided us with personal data, we use this information to process your enquiries/bookings, provide other services and for administrative purposes.

The user agrees that their personal data may be stored and, where necessary, processed. Users' personal data will be treated as strictly confidential in accordance with the provisions of applicable data protection law.

Personal data will neither be sold to third parties nor otherwise marketed by us. Your personal data will only be disclosed or otherwise transmitted to third parties where this is necessary for business processing or where you have given your prior consent. You may withdraw any consent you have given at any time. It may also be necessary for us to disclose your personal data due to legal requirements or legal proceedings. Upon written request, sent to the address stated above, we will provide you with information about the data stored in relation to you. You may also have incorrect data corrected at any time or request the deletion of data that has been processed unlawfully.

The provisions of applicable data protection law shall apply.

Cookies / Google Analytics

This website uses so-called cookies in several places. They are used to make our services more user-friendly, effective and secure. Cookies do not cause any damage to your computer and do not contain viruses. Further information about cookies is available at:

http://de.wikipedia.org/wiki/HTTP-Cookie

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer and which enable an analysis of your use of the website.

The information generated by the cookie about your use of this website, including your IP address, is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile reports on website activity for the website operators and provide other services relating to website and Internet usage.

Google may also transfer this information to third parties where required by law or where such third parties process the data on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may prevent the installation of cookies by selecting the appropriate settings in your browser software. However, please note that, if you do so, you may not be able to use all functions of this website to their full extent.

You may also prevent Google from collecting the data generated by the cookie and relating to your use of the website, including your IP address, and from processing this data by downloading and installing the browser plug-in available at the following link:

http://tools.google.com/dlpage/gaoptout?hl=de

Please note that Google Analytics has been extended on this website with the code “gat._anonymizeIP();” in order to ensure anonymised collection of IP addresses, known as IP masking.

Google Analytics is also used to evaluate data from AdWords and the DoubleClick cookie for statistical purposes. If you do not agree to this, you can deactivate it via the Ads Settings Manager:

http://www.google.com/settings/ads/onweb/?hl=de

By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above. Further information is available on Google's website at:

http://www.google.com/intl/de/privacypolicy.html

Use of Facebook Social Plugins

Our website uses social plugins (“plugins”) from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

The plugins can be recognised by one of the Facebook logos, such as a white “f” on a blue tile or a “thumbs up” symbol, or by the wording “Facebook Social Plugin”. A list and examples of Facebook Social Plugins can be found at:

developers.facebook.com/plugins

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers.

The content of the plugin is transmitted directly by Facebook to your browser and integrated into the website. We therefore have no influence over the scope of the data collected by Facebook with the help of these plugins and can only provide information according to our current level of knowledge.

By integrating the plugins, Facebook receives information that you have accessed the relevant page of our website. If you are logged in to Facebook, Facebook can associate the visit with your Facebook account.

If you interact with the plugins, for example by clicking the Like button or submitting a comment, the relevant information is transmitted directly from your browser to Facebook and stored there.

Even if you are not a Facebook member, Facebook may still obtain and store your IP address. Information about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and privacy settings, can be found in Facebook's privacy policy:

www.facebook.com/policy.php

If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your Facebook account data, you must log out of Facebook before visiting our website.

It is also possible to block Facebook Social Plugins using browser add-ons, such as “Facebook Blocker”.

etracker

The provider of this website uses services provided by etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data.

By default, we do not use cookies for web analytics. Where we use analysis and optimisation cookies, we obtain your explicit consent separately in advance.

If this is the case and you consent, cookies are used to enable statistical reach analysis of this website, measure the success of our online marketing activities and perform tests, for example to compare and optimise different versions of our online offering or individual components.

Cookies are small text files stored by the Internet browser on the user's device. etracker cookies do not contain any information that enables a user to be identified.

The data generated using etracker is processed and stored exclusively in Germany by etracker on behalf of the provider of this website and is therefore subject to strict German and European data protection laws and standards.

etracker has been independently audited and certified in this respect and has been awarded the ePrivacyseal data protection certification.

Data processing is based on the legal provisions of Art. 6(1)(f) of the General Data Protection Regulation (GDPR), concerning legitimate interests.

Our legitimate interest within the meaning of the GDPR is the optimisation of our online services and website.

As the privacy of our visitors is important to us, data that could potentially be linked to an individual person, such as IP addresses, login identifiers or device identifiers, is anonymised or pseudonymised as early as possible.

The data is not used for any other purpose, combined with other data or disclosed to third parties.

You may object to the data processing described above at any time. Such an objection will have no adverse consequences.

My visit data is included in the web analysis.

Further information about data protection at etracker can be found here.


etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject tothe strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.


Further information on data protection with etracker can be found here.